Article 1: Reception
The hotelier has the right to refuse clients whose attire is indecent or negligent, clients displaying noisy, improper, or intoxicated behavior, and clients whose conduct is contrary to public morals and order. Any person wishing to stay at the hotel must provide their identity and that of the people accompanying them.
Article 2: Arrival and Departure
Clients must register at the reception upon arrival. Check-in is between 2:00 PM and 8:00 PM, and check-out must be done before 11:00 AM. Special arrangements may be made depending on the availability of the establishment.
Article 3: Room Occupancy
The client may not introduce third parties not known to the hotelier into the room, unless authorized by the hotelier. Similarly, the client cannot rent a room for a number of people exceeding the allowed limit.
Article 4: Access to Rooms
Upon arrival, unless agreed by the hotelier, the client cannot request to occupy the room before 2:00 PM. The nightly rental ends at 11:00 AM, regardless of the client's arrival time. A luggage service is available for clients to store their luggage at the hotel reception.
Article 5: Management of Keys and Access Badges at Night
The room key is a key that the client may keep with them but cannot give to a third party. It must be returned on the day of departure. In case of non-return, the hotel will charge €15 and deduct the amount from the client's credit card.
Article 6: Noise and Respect for Other Clients
Noise, even during the day, is prohibited. A client causing disorder or scandal in any form will be asked to leave the hotel immediately without refund. In the interest of the hotel's tranquility, all noise must cease between 10:00 PM and 8:00 AM. To respect the rest of other clients, please avoid slamming doors or making excessive noise, particularly between 10:00 PM and 8:00 AM. Any noise caused by a person or animal under the client's responsibility may lead the hotelier to ask the client to leave the hotel without the need for acoustic measures, as long as the noise is disruptive to other guests (Article R.1334-30 and R; 1334-31 of the Public Health Code). Noise that necessitates compensating affected guests will be charged to the noisy clients' credit cards. A hotel room is a place for rest.
Article 7: Responsibilities
Children are the full responsibility of the client. Pets accepted by the hotelier are also under the responsibility of the room's tenant. It is prohibited to leave them unattended in the room. Any damage or nuisance caused, whether intentional or accidental, must be paid by the person who reserved the room, including damage caused by their pet.
Article 8: Prohibitions
For safety and respect towards all, smoking is strictly prohibited in the hotel, in accordance with decree No. 2006-1386 of November 15, 2006. If a room has a smell of smoke, the hotel reserves the right to charge the cleaning and deodorization costs to the client's deposit. If the room cannot be rented immediately due to this odor, the cost of the room for the non-rented period, as well as the cost of relocating any potentially affected clients, will also be charged to the responsible client. Similarly, it is forbidden to cook in rooms or do laundry.
Article 9: Cleaning
Rooms are cleaned daily between 8:00 AM and 3:00 PM. A form is available to authorize staff to enter your room. To preserve water and the environment, towels hung up will not automatically be replaced but will be changed upon the client's request. Towels to be replaced should be placed on the bathroom floor. Likewise, sheet changes are not automatic but will be done upon specific client request. Towels provided should not be used outside the room. Additional fees may be charged in case of excessive soiling. Any loss or damage will incur additional fees charged to the deposit.
Article 10: Video Surveillance in Common Areas
For the safety of property and people, the hotel is under video surveillance.
Article 11: Acceptance of Rules and General Terms of Sale
The internal rules of the hotel apply to all bookings. Every stay implies acceptance of the hotel's specific terms and internal rules. Non-compliance with the above provisions will result in the immediate termination of the contract. Read the general terms of sale.
Article 15: In Case of Stay Interruption
No refunds will be made. Similarly, in the event of an early departure, the full stay is due. Delays in arrival or early departures cannot give rise to refunds.
IN CASE OF NON-COMPLIANCE WITH ANY OF THESE CONDITIONS, THE HOTELIER WILL BE OBLIGED TO ASK THE CLIENT TO LEAVE THE ESTABLISHMENT IMMEDIATELY, WITHOUT ANY COMPENSATION.